Frequently Asked Questions

Can I cover my mother or father?
Yes, one nominated beneficiary can be added in option 2 , the nominated beneficiary must be a family member? If you would like to add another nominated beneficiary, you will need to take out a second cover for yourself and nominate the additional beneficiary.
Is my boyfriend / girlfriend / fiance' covered?
Only if they are deemed to be your spouse for the purpose of the policy.

A spouse of the policyholder is someone who is:

legally married to the policyholder, or able to prove, to the satisfaction of the insurer, that for at least six consecutive months, he or she has been the partner of the policyholder in a serious relationship akin to a monogamous marriage between 2 persons, or in a union recognised in terms of the Recognition of Customary Marriages Act.
Will I need a medical exam to be covered?
I work in SA but I'm not a resident can I get cover?
Yes, we cover any person that is from Namibia, Mozambique, Zimbabwe, Swaziland, Lesotho, Botswana.
I am a foreigner, will my family living in my homeland be covered?
In a case of emergency or after hours what do I do?
You can call our contact number as we provide 24-hour services with our partners and are here for you at any time in need.